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Gallery Opening Hours [Mon-Fri, 9AM - 6PM] [Sat, 9AM - 1PM] Gallery Opening Hours [Mon-Fri, 9AM - 6PM] [Sat, 9AM - 1PM]

Frequent Ask Questions (FAQ)

What sets Jiham apart from other brands?

At Jiham, we take pride in using certified calligraphy writers to produce high-quality products. Our process begins with carefully selecting certified calligraphy writers, closely monitoring the quality of each output, and using durable materials while prioritizing customer feedback.

For the Wood & Glass category, how many types of background frames does Jiham offer for customization?

We offer three types of background frames that you can choose from to match your home decor: Transparent, Coloured, and Mirror.

Can Jiham ship to Sabah and Sarawak?

Absolutely! We offer shipping to Sabah and Sarawak, but the shipping cost will depend on the weight, size, and location of the order, and will include shipping insurance. If your order arrives damaged or broken, we are happy to replace it according to our terms and conditions.

What materials are used for Jiham products?

For our Wood & Glass category, we use Tropical Indoor Wood and 3mm-thick glass.

Does Jiham provide installation services?

Yes, we provide installation services in Selangor, Kuala Lumpur, Putrajaya, and Negeri Sembilan. The cost of installation will depend on the distance from our headquarters.

Does Jiham offer a warranty?

We offer a warranty for our premium sets, subject to terms and conditions. For combo sets and a la carte purchases, we only offer shipping insurance to protect your order during transportation.

Can Jiham come to our house to take measurements?

Absolutely! Our consultation service is available in the Lembah Klang, Nilai, and Seremban areas. The consultation fee will be charged upon purchase, or if no purchase is made, the transportation fee will apply.

So what are you waiting for? Choose Jiham for your calligraphy art needs and experience the difference for yourself!