Terms of Service

Terms of Service

OVERVIEW

This website is operated by Jiham Creatives Sdn. Bhd. (JIHAM Kaligrafi). Throughout the site, the terms “we”, “us” and “our” refer to JIHAM Kaligrafi. JIHAM Kaligrafi offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

SECTION 1 - ONLINE STORE TERMS By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, our artworks, or designs without express written permission by us.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only. We reserve the right to modify the contents of this site at any time.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS, ARTWORKS OR SERVICES Certain products or services may be available exclusively online through the website. Due to the custom, handcrafted, and printed nature of our artworks, products may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products. However, slight physical variations in frame texture, canvas printing, and dimensions may occur. We cannot guarantee that your computer monitor's display of any color will be 100% accurate to the final physical artwork.

For custom artwork commissions, all specifications must be confirmed before production begins. Once production has started, modifications or cancellations cannot be accommodated. We reserve the right to discontinue any product at any time.

SECTION 6 - USE OF AI-GENERATED VISUALS & CALLIGRAPHY DISCLAIMER To assist clients in visualizing our art in various spaces, we utilize Artificial Intelligence (AI) to generate room mockups, interior concepts, and layout inspirations.

SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household or per order. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

SECTION 8 - OPTIONAL TOOLS & THIRD-PARTY LINKS We may provide you with access to third-party tools over which we neither monitor nor have any control. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Certain content, products and services available via our Service may include materials from third-parties. We are not responsible for examining or evaluating the content or accuracy of third-party websites.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS If you send creative ideas, suggestions, proposals, or other materials (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. You agree that your comments will not violate any right of any third-party, including copyright or trademark.

SECTION 10 - PERSONAL INFORMATION Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 12 - PROHIBITED USES You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to submit false or misleading information; (f) to upload malicious code.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. You expressly agree that your use of, or inability to use, the service is at your sole risk. In no case shall JIHAM Kaligrafi, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of any of the service or any products procured using the service.

SECTION 14 - INDEMNIFICATION You agree to indemnify, defend and hold harmless JIHAM Kaligrafi and our affiliates, partners, officers, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service.

SECTION 15 - SEVERABILITY & TERMINATION In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. These Terms of Service are effective unless and until terminated by either you or us.

SECTION 16 - ENTIRE AGREEMENT & GOVERNING LAW These Terms of Service and any policies or operating rules posted by us constitutes the entire agreement between you and us. These Terms of Service shall be governed by and construed in accordance with the laws of Malaysia.

SECTION 17 - CHANGES TO TERMS OF SERVICE We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

SECTION 18 - CONTACT INFORMATION Questions about the Terms of Service, custom orders, or our AI visual policies should be sent to us at: